Logosoft :: FAQ page

Frequently asked questions - SmartPOS

What are the hardware and software requirements for SmartPOS?

SmartPOS will run on PCs with a minimum P IV processor with 2GB of RAM. The operating system should be Windows 7 (Home Basic or better), Windows 8, Windows 10.

Which fiscal devices are supported?

So far, supported are:

Serbia:

Comtrade ONE
Comtrade ST200
Epson TM-T220A
Epson TM-T260F
Euro500T Handy
Galeb FP550
Galeb GP350
Galeb GP550
Geneko FP200
HCP Best
HCP Integra
HCP P2DS
INT Raster FP600
Iskra-S 32BMC

Republic of Srpska:

Citizen LT-283
ME Hybrid
Microelectronics ME P1000

Federation of Bosnia and Herzegovina

ERP Star SP700R
Star Micronics SP700R

Montenegro:

EPSON TM-81F
ITI FP2

Macedonia:

Accent Synergy PF500
Accent Synergy PF550

How to calculate the number of required licenses?

The number of licenses depends on the number of installed POS (Terminal) modules. A license for each installed POS module is needed.
Back office module installations are not limited.

How to assign different rights to employees on different positions in SmartPOS?

SmartPOS supports the allocation of rights at the operator level. Any operator may be granted full or limited access rights and data manipulation.

Is it possible to create all the legally required documentation in SmartPOS?

SmartPOS allows you to create all the necessary documentation for your business. You can print KEP / Merchant book, calculations, levelings, invoices etc. Beside the basic documentation, you have the possibility to create an inventory list, proforma invoices, quotations, return orders, cheque specifications, etc.

Frequently asked questions - TradIS

Frequently asked questions - Logosoft WMS

Frequently asked questions - SmartSMS

Which is the purpose of SmartSMS and which components it contains?

SmartSMS software solution is dedicated to mass mailing of SMS messages or e-mails. It consists of a client part, a program on your computer, which has its own database for storing your contacts and messages, and a SmartSMS cloud service that is responsible for forwarding your messages to mobile operators.

What is needed to send messages?

It is necessary to install the SmartSMS client program and have access to the Internet and an user account for the SmartSMS service (which is obtained from Logosoft).

How do I fill the contact book?

There are two ways to enter data:

Manually – a directory is created that can contain an arbitrary number of fields of different types (text, number, date, yes/no). Information is entered into directoru through the application form that is adapted to the directory
Automatically, contact information is imported from a file in Excel or CSV format by SmartSMS import wizard

Is there a way to backup contact data?

Data backup is possible in the following ways:

Archiving the database itself
Exporting the directory to Excel or CSV format

Is there a protection against unauthorized use of data?

Within the SmartSMS client’s part there is a protection mechanism based on user rights both on directories and on applicable actions (creating, editing, deleting directories, sharing directories between multiple users, sending messages to contacts from the directory etc.).

How do I send messages from SmartSMS?

After selecting the directory and the corresponding contacts from the same, the user creates text for SMS or e-mail, which can be fixed or dynamic (if the data from the contact book are inserted), and starts the sending action. The user can temporarily stop sending at any time during the sending and continue later or cancel sending completely.