SmartPOS
TradIS
Logosoft WMS
SmartSMS
SMS Loyalty

Frequently asked questions - SmartPOS

What are the hardware and software requirements for SmartPOS?

SmartPOS will run on PCs with a minimum P IV processor with 2GB of RAM. The operating system should be Windows 7 (Home Basic or better), Windows 8, Windows 10.

Which fiscal devices are supported?

So far, supported are:

Serbia:

  • Comtrade ONE
  • Comtrade ST200
  • Epson TM-T220A
  • Epson TM-T260F
  • Euro500T Handy
  • Galeb FP550
  • Galeb GP550
  • Geneko FP200
  • HCP Best
  • HCP Integra
  • HCP P2DS
  • INT Raster FP600
  • Iskra-S 32BMC

Republic of Srpska:

  • Citizen LT-283
  • ME Hybrid
  • Microelectronics ME P1000

Federation of Bosnia and Herzegovina

  • ERP Star SP700R
  • Star Micronics SP700R

Montenegro:

  • EPSON TM-81F
  • ITI FP2

Macedonia:

  • Accent Synergy PF500
  • Accent Synergy PF550
How to calculate the number of required licenses?

The number of licenses depends on the number of installed POS (Terminal) modules. A license for each installed POS module is needed.
Back office module installations are not limited.

How to assign different rights  to employees on different positions in SmartPOS?

SmartPOS supports the allocation of rights at the operator level. Any operator may be granted full or limited access rights and data manipulation.

Is it possible to create all the legally required documentation in SmartPOS?

SmartPOS allows you to create all the necessary documentation for your business. You can print KEP / Merchant book, calculations, levelings, invoices etc. Beside the basic documentation, you have the possibility to create an inventory list, proforma invoices, quotations, return orders, cheque specifications, etc.

Frequently asked questions - TradIS

Frequently asked questions - Logosoft WMS

Frequently asked questions - SmartSMS

Which is the purpose of SmartSMS and which components it contains?

SmartSMS software solution is dedicated to mass mailing of SMS messages or e-mails. It consists of a client part, a program on your computer, which has its own database for storing your contacts and messages, and a SmartSMS cloud service that is responsible for forwarding your messages to mobile operators.

What is needed to send messages?

It is necessary to install the SmartSMS client program and have access to the Internet and an user account for the SmartSMS service (which is obtained from Logosoft).

How do I fill the contact book?

There are two ways to enter data:

  • Manually – a directory is created that can contain an arbitrary number of fields of different types (text, number, date, yes/no). Information is entered into directoru through the application form that is adapted to the directory
  • Automatically, contact information is imported from a file in Excel or CSV format by SmartSMS import wizard
Is there a way to backup contact data?

Data backup is possible in the following ways:

  • Archiving the database itself
  • Exporting the directory to Excel or CSV format
Is there a protection against unauthorized use of data?

Within the  SmartSMS client’s part there is a protection mechanism based on user rights both on directories and on applicable actions (creating, editing, deleting directories, sharing directories between multiple users, sending messages to contacts from the directory etc.).

How do I send messages from SmartSMS?

After selecting the directory and the corresponding contacts from the same, the user creates text for SMS or e-mail, which can be fixed or dynamic (if the data from the contact book are inserted), and starts the sending action. The user can temporarily stop sending at any time during the sending and continue later or cancel sending completely.

Frequently asked questions - SMS Loyalty

Did not find a solution?

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