For SMS Loyalty, advanced customer loyalty system, customer does not need to cary any plastic card for authentication – all he/she needs is the mobile phone.
If you want to have reward system for the loyal customers, SMS Loyalty will be of great help.
By using information from your SMS Loyalty system (what, when, where is bought…), you can assign appropriate benefits to each customer (discount, voucher …). The customer can get his benefit the next time he comes to your store, but you can also inform him in advance as part of a sales campaign. In both cases, the “unique code” (code generated by the SMS Loyalty system) that is related to the benefit is delivered to the customer by phone (via SMS or Android / IOS application). And that’s all about identification – fast, simple and maximally personalized.
The advantages of this system are:
- The customer does not need to carry with him any plastic card (which can easily be forgotten, so he might gives up the purchase).
- Discount can be programmed individually for each customer.
- The customer stays anonimous for the seller.
- The seller does not have an influence on the benefit (ie. discount rate).
- Unique codes enable subsequent analysis of the action (the ratio of sent and used codes, the financial / commercial success of the action, all for a given period, a group of customers, etc.).
- Monitoring of the cost-effectiveness of current and planning of the future sales actions is facilitated.
SMSLoyalty helps you to use your loyal customers base in the most efficient way.